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GDPR Art. 17 · EU, EEA & UK

Right to be forgotten requests, filed and escalated for you

We use the right to be forgotten under GDPR Article 17 to get search results about you delisted from Google and Bing when the information is inaccurate, outdated or no longer relevant, for people in the EU, EEA and UK. We build each request around the public-interest balancing test, file it and escalate refusals. $1,500 per URL, about 30 days, and you pay only when it's removed.

Nothing is sent until you continue. Free and confidential.

GDPR Art. 17 Pay on success

No link to hand? Start this removal How it works

$1,500per URL
ETA · About 30 days
Pay on success

Scope

What we can — and can’t — remove

We remove

  • Name-search results about a minor offence, a dropped charge or a conviction that is now spent
  • Results about a past bankruptcy, debt, dispute or dismissal that no longer reflects your life
  • Pages stating facts about you that are inaccurate, incomplete or out of date
  • Results exposing health, sexuality, religion or other sensitive data with no public reason
  • Old forum, blog and directory pages tying your name to your home, family or workplace
  • Results about things you did or posted when you were a minor
  • The same URL on Bing, which runs its own European privacy request process

We won’t remove

  • Accurate, recent reporting on your public role if you are a politician, senior executive or public figure
  • Information the public still needs, such as recent serious crimes or current professional sanctions
  • The source page itself: delisting hides the result for searches on your name, but the page stays online
  • People with no connection to the EU, EEA or UK, who need a different Google removal route
  • Cases with no ground under Article 17. If yours would need a court order, we tell you up front.

How it works

How we get it removed

  1. Check your right to be forgotten claim

    Send us the URLs and the searches that show them. We test each one against the right to be forgotten criteria: your link to the EU, EEA or UK, your role in public life, how old and accurate the information is, and how sensitive. If there is no real ground, we tell you before you commit.

  2. Build the case around the balancing test

    Search engines weigh your privacy against the public's interest in the information. We write the request to that test: what has changed since publication, why the result misleads today, and evidence such as an acquittal, a spent conviction or a corrected record.

  3. File with Google and Bing

    We file through each search engine's own European privacy request process, one URL at a time, and answer any follow-up questions. Google and Bing decide separately, so a refusal from one does not settle the outcome with the other.

  4. Escalate a refusal

    If a search engine refuses, we answer its stated reasons with a revised request and, where the case is strong, prepare a complaint to the data protection authority. Regulator complaints take longer than 30 days, and we tell you before that stage begins.

  5. Pay only when it's delisted

    We check that the result no longer appears for searches on your name in the countries covered. You pay only when it's removed. If we can't remove it, you don't pay — any deposit is refunded in full.

Legal grounds

The routes we file under

GDPR Art. 17

Right to erasure

People in the EU/EEA (and the UK, under UK GDPR) can require organisations — search engines included — to erase personal data that is inaccurate, outdated, unlawfully processed or no longer necessary, balanced against freedom of expression.

Regulation (EU) 2016/679, Art. 17 ↗

Already reported it?

Google already refused your right to be forgotten request?

A refusal is a decision with reasons, and reasons can be answered. Refusals typically say the information is still in the public interest. We reply with what changes that picture: evidence the facts changed, how long ago it happened, why it misleads today. We file separately with Bing, and where a refusal looks wrong, prepare a complaint to your data protection authority, such as the ICO in the UK or the regulator in your EU country. Since a 2022 EU Court of Justice ruling, if you can show the information is manifestly inaccurate, the search engine must delist it without you first winning a case against the publisher. If only a court can settle it, we tell you up front.

How the right to be forgotten balancing test works

The right to be forgotten comes from the EU Court of Justice's 2014 Google Spain ruling and is now part of Article 17 of the GDPR, and of UK GDPR. It lets you ask a search engine to stop showing a page for searches on your name. The page itself stays online. What changes is whether someone typing your name finds it.

It is not automatic. The search engine weighs your privacy against the public's interest in the information, using criteria European data protection regulators have published. A strong request speaks to each of them, with evidence, instead of simply saying the page is unwanted.

  • Your role in public life: a private person has a far stronger claim than a politician or a chief executive
  • Age: a twelve-year-old story about a minor matter weighs differently from last year's news
  • Accuracy: inaccurate, incomplete or misleading information is the strongest ground of all
  • Sensitivity: health, sexuality, criminal records and similar data get extra protection
  • Whether you were a minor when it happened or was published
  • Context: journalism on matters of real public interest is the hardest to delist

Delisting is not deletion: what changes and what doesn't

A successful request removes the URL from results for searches on your name across the search engine's European services. A 2019 EU court ruling confirmed that this does not have to apply worldwide, and the page can still appear for searches that don't include your name. For most people that is what matters, because the harm comes from what appears when someone searches for them.

If you need the page itself gone, that is a separate request to the publisher or website, which Article 17 can also support. Publishers can rely on press-freedom exemptions that search engines can't, so the two requests often succeed or fail on different facts. We tell you which route fits each URL, and what you are paying for.

Outside Europe: what applies instead

There is no general right to be forgotten in the United States, and Google applies European delisting only to people with a real connection to Europe. If you have none, a GDPR request is unlikely to succeed and we won't sell you one.

Other routes can still work. Google's own policies cover exposed contact details and doxxing, results from sites that charge for removal, and non-consensual intimate images, and false statements of fact can be removed on a defamation notice. Our Google removal and news article pages explain those routes.

Proof, not promises

What you receive

  • Each request built on GDPR Art. 17 and the CJEU's 2014 Google Spain ruling
  • We tell you up front if a URL is unlikely to qualify or needs a court
  • One published price: $1,500 per URL, no retainer, no monthly fee
  • No removal, no fee: any deposit is refunded in full

You pay only when it’s removed. If we can’t remove it, you don’t pay — any deposit is refunded in full.

Questions

Frequently asked

How do I make a right to be forgotten request to Google?

Google runs its own European privacy request form, where you list each URL, the name searches that show it, and why it should be delisted. You can file it yourself for free. What decides the outcome is the reasoning: a request that addresses the balancing test with evidence stands a better chance than one that only says the page is unwanted. We draft, file and follow up that reasoning for you.

How long does a right to be forgotten request take?

Under the GDPR, an organisation must respond within one month, which can be extended by two further months for complex requests. Our published estimate is about 30 days per URL for the search engine's decision. If a refusal goes to a data protection authority, that stage can take months, and we tell you before it starts.

Does the right to be forgotten apply in the US?

No. There is no federal right to be forgotten in the US, and European delisting covers people connected to Europe on the search engine's European services. US residents can still use Google's personal-information policies, the policy against sites that charge for removal, and defamation notices for false statements.

What is the difference between the right to be forgotten and the right to erasure?

They are the same right. 'Right to erasure' is the legal name in Article 17 of the GDPR, and 'right to be forgotten' is the popular name, most often used for asking a search engine to delist a result. Against a website or company holding your data, the same article lets you ask for the data itself to be deleted.

Can a spent conviction be removed from Google in the UK?

It can be, case by case. In NT1 and NT2 v Google (2018), the High Court ordered Google to delist articles about one man's spent conviction because he had rehabilitated and the information no longer served the public, while the other man's claim failed. The nature of the offence, how long ago it was and your current role decide the outcome.

Can you pay Google to remove a search result?

No. Google does not accept payment to remove results, and nobody can buy a removal from Google. What we charge for is preparing, filing and escalating the legal request, and you pay only if the result is removed.

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